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    You'll need to be a sky tv customer with the relevant subscription to view this programme.... I

    This is a discussion on You'll need to be a sky tv customer with the relevant subscription to view this programme.... I within the Sky Go forums, part of the Other Sky help and support category; Just trying to watch Lost on my iPhone 5s on Sky Go, lost which downloads fine on my sky box, ...

    1. #1
      mjstokes85's Avatar
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      You'll need to be a sky tv customer with the relevant subscription to view this programme.... I

      Just trying to watch Lost on my iPhone 5s on Sky Go, lost which downloads fine on my sky box, available for me to watch, however I cannot watch it on my phone, or indeed any ABC studios box sets on my phone. All of which I can watch fine on my sky box, so what's the problem?! Anyone else having this issue?!


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    3. #2
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      Re: You'll need to be a sky tv customer with the relevant subscription to view this programme..

      Ok, I have an Android phone but I've just selected the first episode of 24 to watch and it appears to be just fine, apart from the enforced ads at the beginning.

      Perhaps someone with an iPhone could check please?

      Also mjstokes85, could you just check which subscription you have please?

      For ref. I have the old Ent+ & Movies packs with HD & Multiscreen.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
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      Re: You'll need to be a sky tv customer with the relevant subscription to view this programme..

      Working OK on my iPhone 6 here. Tried a couple of episodes of Lost and they are working OK (both on WiFi and cellular). Same package as Scubbie above here too.

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      Re: You'll need to be a sky tv customer with the relevant subscription to view this programme..

      Quote Originally Posted by mjstokes85 View Post
      Just trying to watch Lost on my iPhone 5s on Sky Go, lost which downloads fine on my sky box, available for me to watch, however I cannot watch it on my phone, or indeed any ABC studios box sets on my phone. All of which I can watch fine on my sky box, so what's the problem?! Anyone else having this issue?!
      Do you have Sky Go Extra as you need this to do what you are trying to do?
      Please note the views and recommendations in my posts are my own and in no way reflect the views of Sky

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      Re: You'll need to be a sky tv customer with the relevant subscription to view this programme..

      Quote Originally Posted by bubblegun View Post
      Do you have Sky Go Extra as you need this to do what you are trying to do?
      Why do I need sky go extra to watch a box set? I have original bundle with movies sports and HD. HD allows me box sets apart from things from variety. I understand this. I am not trying to download lost on Sky go I am trying to watch it. I understand to download I need sky go extra. This is only with ABC studios box sets I have this issue. I can watch them on my box though fine just not on sky go.

     

     

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