Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    S4 mini and sky go

    This is a discussion on S4 mini and sky go within the Sky Go forums, part of the Other Sky help and support category; Hi all, Excuse my ignorance if this has already been asked a thousand times ! I'm really struggling - got ...

    1. #1
      dpb's Avatar
      dpb
      dpb is offline Sky User Member
      Exchange: swadlincote
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Jan 2008
      Location
      Swadlincote
      Posts
      24
      Thanks
      0
      Thanked 2 Times in 2 Posts

      S4 mini and sky go

      Hi all,
      Excuse my ignorance if this has already been asked a thousand times !
      I'm really struggling - got new s4 mini, i thought great can use sky go app as a supported device - wrong , get error message 'not supported on rooted devices'. I have not rooted the phone. I have discovered phone has superuser 'pre' installed but i cannot find a work around. does the issue also have something to do with knox ?
      Sorry for rambling but im REALLY frustrated. Any help would be appreciated.


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,202
      Thanks
      844
      Thanked 2,223 Times in 2,092 Posts

      Re: S4 mini and sky go

      Where did you get your S4 mini from?

      Someone else may be able to check this out on theirs to see if it is the same.

      Provided that the S4 mini isn't rooted or have the superuser settings, it should otherwise work.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      bubblegun's Avatar
      bubblegun is offline Sky User Member
      Exchange: near Glasgow
      Broadband ISP: Sky ADSL
      Router: Billion 7400
      Sky TV: Sky Q 2TB
      Join Date
      Mar 2007
      Location
      Scotland
      Posts
      1,491
      Thanks
      24
      Thanked 123 Times in 118 Posts

      Re: S4 mini and sky go

      Sounds like this is a phone bought elsewhere than a shop.
      You will need to download a stock firmware and re-flash your phone with this. You should then be able to use SkyGo.

      Here is a guide to unrooting an s4 mini.
      You'll need to download a firmware and you'll need Odin to put it onto the phone.

    5. The Following User Says Thank You to bubblegun For This Useful Post:

      Scubbie (28-07-14)

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION