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    sky go help required

    This is a discussion on sky go help required within the Sky Go forums, part of the Other Sky help and support category; hi here is my story recently i had to preformed a complete wipe of my system so i setup sky ...

    1. #1
      paulcarrm9mx's Avatar
      paulcarrm9mx is offline Sky User Member
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      sky go help required

      hi here is my story recently i had to preformed a complete wipe of my system so i setup sky go via the website to recognise the new system not a problem then today i recieved the attached error after watching around 2hrs of skygo via there website. see attached. the error prevousily corrected itself. after deleting the play ready folder and contents. but this time it is not working. any HELPFULL comment will be looked at. thanks Paul
      things i have tryed are
      * uninstalled silverlight
      * reset IE9 (unwilling to upgrade to IE10 as not easly compatible with skygo and a number of personnel websites)
      * deleted the play ready folder
      * even renamed the file MSPR.HDS file to OLDMSPR>HDS file and no luck.
      * the silverlight link during the initial setup is broken on the sky go website
      * found version 5 on the filehippo site

      Thanks Paul

      UPDATE! Microsoft has Ceased Silverlight see article
      Attached Thumbnails Attached Thumbnails sky go help required-capture.jpg  
      Last edited by paulcarrm9mx; 16-10-13 at 07:39 PM.

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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: sky go help required

      UPDATE! Microsoft has Ceased Silverlight see article
      No they haven't, they have transferred the content to MSDN. This news is nearly a year old.

      As for your problem, try getting the latest version from the official MS site, that may fix it.
      Get Silverlight | Microsoft Silverlight

      You could also try emptying your cookies folder as something there may be causing a problem.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.



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