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    Sky Go Extra dreadful sound

    This is a discussion on Sky Go Extra dreadful sound within the Sky Go forums, part of the Other Sky help and support category; Is anyone else really disappointed with the sound quality on downloaded content? Despite changing Apple devices and headphones the sound ...

    1. #1
      Geoggy's Avatar
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      Sky Go Extra dreadful sound

      Is anyone else really disappointed with the sound quality on downloaded content?

      Despite changing Apple devices and headphones the sound is washed out, tinny and just plain rubbish.

      Is there a setting I am missing somewhere?


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    3. #2
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      Re: Sky Go Extra dreadful sound

      It may help to know specifically what you were watching. Channel, date and time if it was live content.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: Sky Go Extra dreadful sound

      Sorry as I said its Sky Go Extra with downloaded content - so far all films and 2 episodes of the inbetweeners all have the same sound issue

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      Re: Sky Go Extra dreadful sound

      Sorry for the late response on this.

      Improving the sound quality is in the list of things which the Sky Go team are looking into. Unfortunately I can't say much else at the present time. I have no time scale nor specific information to resolve things for you.

      Annoyingly it was pointed out that with the many different devices available, many have poor speakers. However I do wonder how many test have been completed with headphones.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

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