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    Error t6038-c1501

    This is a discussion on Error t6038-c1501 within the Sky Go forums, part of the Other Sky help and support category; Pretty new to Sky GO and been using it fine (on my W7 desktop pc) till now. Getting an error ...

    1. #1
      joe pineapples's Avatar
      joe pineapples is offline Sky User Member
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      Error t6038-c1501

      Pretty new to Sky GO and been using it fine (on my W7 desktop pc) till now. Getting an error message for the first time this morning/not changed anything previously. Same for everyone?.

      thanks
      joe
      Last edited by joe pineapples; 13-05-12 at 11:18 AM.


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    3. #2
      joe pineapples's Avatar
      joe pineapples is offline Sky User Member
      Exchange: SLBAL. (Balby)
      Broadband ISP: Sky Unlimited
      Router: Sky Hub SR102
      Sky TV: Freesat
      Join Date
      Jan 2007
      Posts
      519
      Thanks
      82
      Thanked 4 Times in 4 Posts

      Re: Error t6038-c1501

      Sorted it with this help from the sky forum........


      Open Microsoft Silverlight by going to the Start Menu > All Programs > Microsoft Silverlight.
      Click on the Application Storage tab.
      Ensure the box is checked to Enable Application Storage at the bottom of the window.
      Select any entries in the window that mention Sky, Sky Go or Sky Player and hit the delete button to remove these entries.
      Click on the Playback tab and ensure the box is checked to Enable download and updates to components required for protected content playback.

     

     

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    1. 10-04-13, 12:34 AM

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