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This is a discussion on Error t6038-c1501 within the Sky Go forums, part of the Other Sky help and support category; Pretty new to Sky GO and been using it fine (on my W7 desktop pc) till now. Getting an error ...
- 13-05-12, 11:01 AM #1
Pretty new to Sky GO and been using it fine (on my W7 desktop pc) till now. Getting an error message for the first time this morning/not changed anything previously. Same for everyone?.
Last edited by joe pineapples; 13-05-12 at 11:18 AM.
- 13-05-12, 12:04 PM #2
Re: Error t6038-c1501
Sorted it with this help from the sky forum........
Open Microsoft Silverlight by going to the Start Menu > All Programs > Microsoft Silverlight.
Click on the Application Storage tab.
Ensure the box is checked to Enable Application Storage at the bottom of the window.
Select any entries in the window that mention Sky, Sky Go or Sky Player and hit the delete button to remove these entries.
Click on the Playback tab and ensure the box is checked to Enable download and updates to components required for protected content playback.