Hi there I wondered if anyone could help

I downloaded SkyGo and a couple of shows, but every time I try to watch one it freezes for about a second every ten seconds or so, which makes it nearly impossible to watch.

I tried redownloading the shows, redownloading SkyGo and redownloading Microsoft Silverlight.

It's only doing it with SkyGo, not with any other video players.

I look forward to a response