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    Xbox 360 Skyplayer problem: no audio through HDMI

    This is a discussion on Xbox 360 Skyplayer problem: no audio through HDMI within the Sky Go forums, part of the Other Sky help and support category; When trying to watch Skyplayer video content on my new xbox 360 there is no audio (though the initial advert ...

    1. #1
      sky_xbox's Avatar
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      Xbox 360 Skyplayer problem: no audio through HDMI

      When trying to watch Skyplayer video content on my new xbox 360 there is no audio (though the initial advert shown before video content sometimes has sound). And after subsequently exiting Skyplayer after this there is no audio within the whole of the system (Games, DVD, Menu sound effects etc..) until a restart.
      The Xbox is connected to TV by HDMI, when using the composite cable sound works, but the image quality is too poor.
      I have uninstalled Skyplayer, cleared cache and reinstalled the program, tried different cables, and different inputs and audio settings on both TV & Console, recovered gamertag - but with no luck. Xbox support have been unable to help me (there answer is it may be a hardware issue and the console will need repair) but I'm sure it must be a software issue, and must be known in the Skyworld as I have seen other people with the same problem who have never got it resolved.

      Any help or suggestions with this matter would be greatly appreciated.


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    3. #2
      hugsie's Avatar
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      Could you borrow another Xbox from a friend to see if that works? It would at least confirm the specific Xbox as the source of the issue.

    4. #3
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      I too have the same problem, Zube music videos are fine, it is only when you access the Sky Player stuff that it makes the screen flash and the sound then fails, there is no sound on anything after this.

      Works perfectly on another TV when not using HDMI cable.

    5. #4
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      Exact word for word problem. I've a new 4GB slim Xbox and my Skyplayer has no sound.
      Its ridiculous. I've heard its a software problem and that Microsoft are working on an upgrade to fix it, but that could be BS also

    6. #5
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      I've changed the Xbox settings to be 1080i from 1080p and at the moment it seems to have solved the problem. Also can't tell any differece in picture quality from 1080p to 1080i.

    7. #6
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      Also can't tell any differece in picture quality from 1080p to 1080i.
      You wont as even when set to 1080p it will convert to 1080i, the only time you may notice a difference is when playing a BR disc, there are no broadcasts from Sky in 1080p.

      TomD


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    8. #7
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      This is the most common problem with so many users,I also have same problem and i tryed lot but still not get any solution..When trying to watch Skyplayer video content on my new xbox 360 there is no audio though the initial advert shown before video content sometimes has sound. And after subsequently exiting Skyplayer after this there is no audio within the whole of the system.

    9. #8
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      Its fine on mine through hdmi

      Slim 4gb + 250gb into a Yamaha RX-V667 into a Sony KDL-52W5500

    10. #9
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      Changed setting from 1080p to 1080i and still no difference.
      Someone please help!!!!

    11. #10
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      Re: Xbox 360 Skyplayer problem: no audio through HDMI

      Do I need to get my xbox repaired or is there another solution?

     

     
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