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    Keeps asking me to download sky desktop

    This is a discussion on Keeps asking me to download sky desktop within the Sky Go forums, part of the Other Sky help and support category; I havent used the sky player for a little while and this evening i wanted to download a pay per ...

    1. #1
      mindy2310's Avatar
      mindy2310 is offline Sky User Member
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      Keeps asking me to download sky desktop

      I havent used the sky player for a little while and this evening i wanted to download a pay per view film .. I have a credit of 10 in the pot ..
      I opened the page for the films found one i wanted , clicked on the title which took me to the films main page , instead of a download button it tells me i i dont have the player installed !

      ( To download this programme to your main computer you first need to install and sign in to Sky Player Desktop.

      Install Sky Player Desktop )

      I have it installed ! I took the upgraded version that it offered me when i signed in this evening ..
      I know its working because i am currently downloading a free film on there right now !
      When i follow the link it suggests it takes me to the Player desktop page and this page tells me that i already have the latest download !
      So , how do i fix this ?
      Thanks you muchly in advance
      xx


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    3. #2
      cailean's Avatar
      cailean is offline Sky User Member
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      Re: Keeps asking me to download sky desktop

      I had to un-install the old sky player, before it would let me install the new sky player desktop

     

     

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