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    Sky Player Problems

    This is a discussion on Sky Player Problems within the Sky Go forums, part of the Other Sky help and support category; Hi, I have been using Sky Player using the free Multiroom trial (I don't have Sky broadband) which expired yesterday. ...

    1. #1
      FredC's Avatar
      FredC is offline Sky User Member
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      Sky Player Problems

      Hi,

      I have been using Sky Player using the free Multiroom trial (I don't have Sky broadband) which expired yesterday. Today I subscribed properly to Sky Player Multiroom so that I may continue using Sky Player but for some reason it now won't let me watch any of the channels from the knowledge pack (eden, history, etc) and just gives an error message that I must be sucscribed to the necessary TV Pack - which I of course am.

      It will let me play the sports channels, etc no problem but for some reason it is blocking all of the channels that belong to the knowledge pack even though I 100% am subscribed to them, it even tells me that when I go to the subscription overview page.

      Can anyone offer any help?

      Thanks.


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    3. #2
      paulcarrm9mx's Avatar
      paulcarrm9mx is offline Sky User Member
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      Re: Sky Player Problems

      Quote Originally Posted by FredC View Post
      Hi,

      I have been using Sky Player using the free Multiroom trial (I don't have Sky broadband) which expired yesterday. Today I subscribed properly to Sky Player Multiroom so that I may continue using Sky Player but for some reason it now won't let me watch any of the channels from the knowledge pack (eden, history, etc) and just gives an error message that I must be sucscribed to the necessary TV Pack - which I of course am.

      It will let me play the sports channels, etc no problem but for some reason it is blocking all of the channels that belong to the knowledge pack even though I 100% am subscribed to them, it even tells me that when I go to the subscription overview page.

      Can anyone offer any help?

      Thanks.
      me to

     

     

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