Sky Player when viewed on the Xbox360 is broadcsting a flattened image for the Bangladesh ODI cricket.

Xbox Image settings- 4:3
TV - 4:3

It's been wrong for all three ODI's. All other programmes are fine. It could be due to the host broadcaster using a 4:3 image, and Sky treating it like a 16:9 image. It's a bit poor. I presume it must also be wrong for widescreen TV's as well.

Tried to contact them via email but I keep getting 'not a valid account number,' in spite of the fact that I copied and pasted the details from 'My Account,' on their own website.

Has anyone else experienced this or contacted SKY?