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    Cannot download programmes

    This is a discussion on Cannot download programmes within the Sky Go forums, part of the Other Sky help and support category; You cannot download content as this computer is not registered as your main computer Contact us about this problem quoting ...

    1. #1
      dantheman767's Avatar
      dantheman767 is offline Sky User Member
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      Cannot download programmes

      You cannot download content as this computer is not registered as your main computer

      Contact us about this problem quoting error code 632 and reference number ....

      I'm having problems downloading the program "Stargate universe episode 1 part 1", when running sky player as its giving the error that this is not my main registered computer.

      Under registered pc's it lists my pc yet says that the computer im on isn't registered. So i press live tv and just click on the first channel in the list, the player loads up, after about 30 seconds i get the message that my pc has been registered. under registered devices it now says im using the only pc in the list (which was listed before), but it's still not my main registered pc. How do i set it as my main pc? Theres no information in the FAQ telling me how a pc becomes your main pc (searched for "main computer").

      Whenever i log back in, im faced with the same problem as above, why won't it recognise my pc as the same pc when i logon, I have application storage turned on in my silver light settings. And this is a pretty damn fresh install of windows XP, nothing should be bugged out or broken yet.

      This is just ridiculous.


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    3. #2
      Andy17's Avatar
      Andy17 is offline Sky User Member
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      Re: Cannot download programmes

      Have you tried uninstalling sky player, then installing it again to see if that helps with the problem.

     

     

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