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    Playback bar not vanishing

    This is a discussion on Playback bar not vanishing within the Sky Go forums, part of the Other Sky help and support category; I have a really annoying problem, the playback bar never disappears! In Internet Explorer it always worked fine, but when ...

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      Luffer's Avatar
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      Playback bar not vanishing

      I have a really annoying problem, the playback bar never disappears! In Internet Explorer it always worked fine, but when I use that browser now it tells me I'm not on the main PC so can't watch films.

      If I use Google Chrome or Firefox, it lets me log-in and watch the films, but the bar stays on screen the whole time! Also, full screen doesn't work on a dual monitor, if you try to use the other screen the video drops back to an embedded player.

      Basically, Sky Player is rubbish


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      mabuk's Avatar
      mabuk is offline Sky User Member
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      Re: Playback bar not vanishing

      This works with internet explorer so you might want to try it with the others:

      1) Put your cursor at the bottom of the screen (in the middle and below the banner)
      2) Then swipe the cursor upwards through the banner.

      You can also call sky to get your registered computers reset so that you start with a clean slate.

     

     

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