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    Please help

    This is a discussion on Please help within the Sky Go forums, part of the Other Sky help and support category; After having to have 'my profile rebuilt' I now still cant get sky player working. With both watching it on ...

    1. #1
      lovejoy80's Avatar
      lovejoy80 is offline Sky User Member
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      Please help

      After having to have 'my profile rebuilt' I now still cant get sky player working. With both watching it on the downloaded platyer and online it just keeps saying connecting and nothing further happens....it's nothing to do with my internet speed etc as I can run bbciplayer and other streaming videos fine.

      Any advice greatly appreciated. (I downloaded WMP 11 before installing sky player).

      Thanks


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    3. #2
      Andy17's Avatar
      Andy17 is offline Sky User Member
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      Re: Please help

      I would re-install the sky player again to see if that resolves the problem.
      You could also ask sky to reset the sky player account as for some reason it may not have been reset correctly, and it should sort the problem out.

      Hope this is useful.

     

     

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