Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Download disappears

    This is a discussion on Download disappears within the Sky Go forums, part of the Other Sky help and support category; Just been trying player out today, was using the browser then i went and installed the player program too. Lots ...

    1. #1
      sorethumbs's Avatar
      sorethumbs is offline Sky User Member
      Exchange: 01392
      Broadband ISP: O2
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Mar 2008
      Location
      Exeter
      Posts
      63
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Download disappears

      Just been trying player out today, was using the browser then i went and installed the player program too.

      Lots of films on there which i thought i'd try and download one, it came up with progress bar and i checked the library and seemed to be working but then all of a sudden it just disappears, the library says nothing in progress and is empty

      any ideas

      I do have Vista 64 bit which i've noticed around the forum could be the problem


    2. Advertisement
    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      Re: Download disappears

      I have never managed to get the software to work on Vista 64. It won't even open for me once installed.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    4. #3
      sorethumbs's Avatar
      sorethumbs is offline Sky User Member
      Exchange: 01392
      Broadband ISP: O2
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Mar 2008
      Location
      Exeter
      Posts
      63
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: Download disappears

      Long shot but have you tried installing the player > right click on the desktop icon > properties > compatibility, and then check the 'Run this program in compatibility mode for XP

      Thats worked for me with a couple problematic programs, maybe worth a try

      Anyway i had set it to save the download to my network drive - i've changed it to just a folder on the pc and seems to be working ok now

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION