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    error code 259

    This is a discussion on error code 259 within the Sky Go forums, part of the Other Sky help and support category; i have tried to get onto skyplayer and it says my profile is incomplete although it is with an error ...

    1. #1
      stacey86's Avatar
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      error code 259

      i have tried to get onto skyplayer and it says my profile is incomplete although it is with an error code 259. can anybody help me with this?


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      Re: error code 259

      stacey86
      Hi have a look below might be of some use. Go to troubleshoot Sky player

      Last edited by steve16751; 11-03-09 at 01:26 AM.

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      Re: error code 259

      Got this same error myself - and the link doesn't detail this error unfortunately

      Any other ideas?

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      Re: error code 259

      Quote Originally Posted by stacey86 View Post
      i have tried to get onto skyplayer and it says my profile is incomplete although it is with an error code 259. can anybody help me with this?
      Hi Stacey86

      I experienced the same tonight, I fixed it by changing my email address to match my sky.com address and now all is working )

      Hope this helps u!!

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      Re: error code 259

      Hi,

      I have also experienced this error message. I ended up calling Sky Player support (tel: 08442 411 599) for help.

      Apparently the error code relates to the email addresses that are stored on the Sky system. There is one in your profile on sky.com and another that Sky has for billing, if these two email addresses don't match you will receive error code 259. Annoyingly you can't alter the billing one without contacting sky.

      Hope this helps.
      Thanks
      Kevin

     

     

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