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    Sky Anytime Missing

    This is a discussion on Sky Anytime Missing within the Sky Go forums, part of the Other Sky help and support category; Hi all, I had a new Sky+ box installed today as the old one had failed. However, Anytime is missing ...

    1. #1
      firegrid's Avatar
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      Sky Anytime Missing

      Hi all,

      I had a new Sky+ box installed today as the old one had failed.

      However, Anytime is missing completely. The red button is not there under planner and the option under system setup is missing.

      It's been like that for about 10 hours now - do I need to keep waiting or do i need to do something to get it to appear?

      Thanks in advance


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    3. #2
      Postman Pat's Avatar
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      Re: Sky Anytime Missing

      Hi are you sure that it is not an old refurbished box, if not what model is it?

    4. #3
      firegrid's Avatar
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      Re: Sky Anytime Missing

      Hi, it's definitely a new box. This will be our 5th box in less than a year because they kept giving us refurbs.

      The engineer confirmed it was a new box and it came in proper sky packaging, not a dreaded brown box!

      It's a Thomson PVR3.

      The engineer mentioned before he left something about some boxes come with Anytime enabled by default, others don't but thats all he said!

    5. #4
      Undecided Adrian's Avatar
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      Re: Sky Anytime Missing

      Your firmware on the box isn't up to date, it will do it automatically (eventually) or you can force an update.

      Turn the box off at the wall and when you tuen it back on hold down the backup button on the box itself for 4-5 secs(the remote one don't work for this) and then the screen should show an updating message saying don't turn the box off.

      The box should be have the most up to date firmware which should contain the anytime bit, our last 3 HD boxes needed this doing as it looks like they were all built beofre the firmware with anytime was released.

    6. #5
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      Re: Sky Anytime Missing

      Thanks for the reply Undecided Adrian.

      Will give it a go!

    7. #6
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      Re: Sky Anytime Missing

      You sir, are a scholar and a gent!

      It fixed the problem, thanks very much!
      Last edited by firegrid; 14-02-08 at 07:52 PM.

    8. #7
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      Re: Sky Anytime Missing

      No probs

     

     

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