Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 13

    Error message 20000 - no DRM License

    This is a discussion on Error message 20000 - no DRM License within the Sky Go forums, part of the Other Sky help and support category; Just started with Sky Anytime PC. Error message 20000 - no DRM License comes up every time I try to ...

    1. #1
      runnerno1's Avatar
      runnerno1 is offline Sky User Member
      Exchange: 02830269624
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Feb 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Error message 20000 - no DRM License

      Just started with Sky Anytime PC. Error message 20000 - no DRM License comes up every time I try to play anything downloaded. Phoned sky customer services 0870 609 4508 to be told to uninstall and reinstall Anytime. Of course that didn't help. Anyone??


    2. Advertisement
    3. #2
      centraltech's Avatar
      centraltech is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Non Sky Router
      Sky TV:
      Join Date
      Feb 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      Hi

      I have this same problem too - anyideas would be appreciated !

      Many THanks

    4. #3
      TinManOne's Avatar
      TinManOne is offline Sky User Member
      Exchange: Darton, South Yorkshire
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      May 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      You need to visit the Microsoft website and download an update for Windows media player. It's a digital rights management add-on. Sky Anytime won't work without it.

      TMO

    5. #4
      Toonamp's Avatar
      Toonamp is offline Sky User Member
      Exchange: 01638
      Broadband ISP: Max
      Router: Non Sky Router
      Sky TV:
      Join Date
      Feb 2008
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      I have done that on a number of occassions, and still get the same error message when I try to access Sky Anytime.

      Could you give us a link to the relevent download please.

    6. #5
      TinManOne's Avatar
      TinManOne is offline Sky User Member
      Exchange: Darton, South Yorkshire
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      May 2007
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      You need to enable add-ons in IE7. You do this through the Tools menu. If you cant find the add-on in the menu - have a look at the fix in the Microsoft Knowledge Base article 888240

      TMO

    7. #6
      ceeci's Avatar
      ceeci is offline Sky User Member
      Exchange: 0208657
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Mar 2008
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      Quote Originally Posted by runnerno1 View Post
      Just started with Sky Anytime PC. Error message 20000 - no DRM License comes up every time I try to play anything downloaded. Phoned sky customer services 0870 609 4508 to be told to uninstall and reinstall Anytime. Of course that didn't help. Anyone??
      I had this exact problem as well. Called SKY and this is an issue with your PC.
      They first suggested that I uninstalled and then reinstalled the SKY anytime software, but it made no difference. Then I called again and I was told to go to the microsoft website and upgrade my media player.

      Go to: Microsoft Corporation
      On this page, type in 'DRM upgrade' in the search box on the right hand side.
      The first link that comes up is "security component upgrade" - click on this and then choose upgrade. It takes only a few seconds, it upgrades your media player and then it should work. It did for me and I can finally watch my downloads!

      Hope this helps anyone else that are having the same problem!

      Cecilie

    8. #7
      ceeci's Avatar
      ceeci is offline Sky User Member
      Exchange: 0208657
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Mar 2008
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      This is the direct website for the upgrade to DRM component:
      Security component upgrade

    9. #8
      NK1002's Avatar
      NK1002 is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router: Non Sky Router
      Sky TV:
      Join Date
      Mar 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      I have tried all the above and am still getting the same error. Running sky anytime on vista. Very frustrating - anybody who can shed any light ? thanks

    10. #9
      DamonCoe's Avatar
      DamonCoe is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Apr 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Error message 20000 - no DRM License

      Same problem i'm afraid. Tried all of the above with no luck because it still doesn't work. Also running Vista!

    11. #10
      totalwar's Avatar
      totalwar is offline Sky User Member
      Exchange: Bermonsey
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky HD T1x2
      Join Date
      Sep 2007
      Location
      London
      Posts
      271
      Thanks
      12
      Thanked 2 Times in 2 Posts

      Re: Error message 20000 - no DRM License

      Try there same program used 'How can I solve digital rights management problems'

      BBC - BBC iPlayer - Help - How can I solve digital rights management problems?

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION