Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    My SKY registration Error

    This is a discussion on My SKY registration Error within the Sky Go forums, part of the Other Sky help and support category; Im trying to register with the my sky website but am getting stuck at a certain point. I enter my ...

    1. #1
      wizzywig's Avatar
      wizzywig is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Jun 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      My SKY registration Error

      Im trying to register with the my sky website but am getting stuck at a certain point. I enter my details fine on the first page, but on the second page after I have entered my postcode and viewing card number and press next nothing happens, after a minute or so it will time out. I have been trying this all day!! please help! Is the site down or something!!??


    2. Advertisement
    3. #2
      Steve case's Avatar
      Steve case is offline Sky User Member
      Exchange: Prescot
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Posts
      156
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: My SKY registration Error

      Are you connected via broadband or dial-up? I had a similar problem before I got broadband. Not only were the sky pages very slow to load, but nothing happened when I entered my details. As far as I remember, I think I found that I had to ensure each page had finished loading before starting to enter any details. (But it's quite a while ago, and I could be getting confused with another website).
      Useful Links
      Download RouterStats (useful utility for continuously recording noise margin)

    4. #3
      surreyuser's Avatar
      surreyuser is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      May 2007
      Posts
      18
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: My SKY registration Error

      I've found that the broadband portal and my sky have been playing up during the early hours - I rang Sky and they knew nothing about having problems, but it is a regular occurance. Try during the day - it seems to work OK then.

    5. #4
      bacardi's Avatar
      bacardi is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Posts
      51
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: My SKY registration Error

      i have been trying to register for a few days and it will not let through the first page

    6. #5
      jayhab's Avatar
      jayhab is offline Site Content Team
      Exchange: Connah's Quay
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sky Hub SR102
      Sky TV: not any more!
      Join Date
      Mar 2007
      Posts
      480
      Thanks
      27
      Thanked 18 Times in 17 Posts

      Re: My SKY registration Error

      Try a different browser?

      When I was signing myself and my sister up to BB, Internet Explorer wouldn't complete the transaction on eithe roccaiaion, but Firefox worked straight away!

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION