When I login the circle logo appears for about a minute and then eventually I get this message in the box on the left :-
You are offline. The service is unavailable or your connection has a problem

I have tried reinstalling and using kclean after the uninstall.
I have the ports correctly redirected on my router.
I am not running a personal firewall and I have the antivirus disabled.
The two URL's mentioned in the FAQ work fine.

Any ideas?