email problems

[AWW]

hey in outlook express i keep getting thse errors when i click send recive or anymthing of that nature can any one help [IMG][/IMG]

[sassylady]

http://www.skyuser.co.uk/forum/view.php?pg=outlook

Have you checked listed this link? Itis very useful, if you have already I apologise!

[AWW]

thanks but yeh thats the link i used to set up my outlook email any oter ideas

[AWW]

help plz

[Keiran2K8]

It, May just be me but, What does that error say, As I cant read it lol!

[AWW]

lol i just realised that no1 cant read it lol well il copy and pase the message :The host 'smpt.sky.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.sky.com', Server: 'smpt.sky.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D @ fibreOptic go on msn important !!!!!!!!!

[Highgate]

The host 'smpt.sky.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.sky.com', Server: 'smpt.sky.com', !!

Think you have entered outgoing server name incorrectly. Looks like you inputted 'smpt.sky.com' instead of 'smtp.sky.com'

just swap you p with you t and things should be fine

[AWW]

yay lol thanks

[Wotcher]

On a related topic, and I am not sure which worked either lateral thinking or perseverance, however I can now log in to Sky.com.
Let me explain; After initially downloading Sky anytime for Broadband and finding that somewhat wanting I un-installed it.
Please be aware the sequence may not be quite right, whatever, after singing up for Sky Broadband I then received another three passwords, one blank, for the Broadband portal etc, after already choosing one for Sky anytime, hang in there, we will get there.
Ok, so I now have Broadband Max, works great no problems, since, September or October, I forget, anyway, lots faster than my previous ISP, e7even and half the price, and still I cannot get into the silly Sky Broadband portal with any password. Nor can I access any Sky.com portal whatever I try, changing passwords or whatever. Almost there.
So, today I ring concerning an upgrade for my daughter, 'Recommend a friend' and I informed the helpful guy that I could not log on to Sky.com to do so online.
Now the good bit, he gave me a number for Sky.com 08706 091357, which I duly rang and after some initial problems re changing the password online with a very helpful lady I can now state that I can log onto the Sky.com, Sky Broadband and so forth with no problems.
Success after many many attempts.
I am not sure if this will help anyone else, though please pass the information onto anyone who may need it.
Regards to all and keep up the high quality of the site
Wotcher

http://www.skyuser.co.uk/forum/images/smilies/smile.gif

[Unregistered]

Think you have entered outgoing server name incorrectly. Looks like you inputted 'smpt.sky.com' instead of 'smtp.sky.com'

just swap you p with you t and things should be fine

Thanks for that.you have solved my prob as well.