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    Sky Email setup and settings

    This is a discussion on Sky Email setup and settings within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Free Version Or Pro?...

    1. #51
      Anxious's Avatar
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      Free Version Or Pro?


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    3. #52
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      Both paid for outpost 2 year subscription NOD32 3 years
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    4. #53
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      Thanks. Might Just Cough Up For Outpost Just To Avoid Possible Agro With Za But Keep Avg Free Which I've Used For Years Without Hassle. Thanks Again.

    5. #54
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      Ok No Problem
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    6. #55
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      just thought i would post this at the end of the reply, not sure if it will work or not, not been able to test it, but for the more computer savvy of you out there who are having trouble sending e mails with sky try this (it came to me today)

      Install SMTP (only windows XP Pro and server editions)

      make sure SMTP service is running

      in outlook rather than using smtp.sky.com try using localhost

      this will probably need you to tweak with the router (port forwarding on port 25) but in theory this should work, it will use your own machine as the SMTP server to send the mail, might be a bit more reliable than using sky's remote SMTP server, and most likely quicker (not that using remote SMTP servers is slow)

      HTH

      Chris

    7. #56
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      I seem to have cured the problem by changing the AVG Free Email virus scanning settings to use LAN rather than Dial-up under the Properties tag.

      I can now send and receive emails in Outlook and Outlook Express.

      It looks like I finally cracked it after 4 weeks of hell.

    8. #57
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      I have setup Outlook 2003 as per attached pic (thanks Ratti3)...However I get the following error messages...anybody have a clue? I get these errors when I press the "test Account Settings" button


      Send test e-mail: The secified server was found, but there was no response from the server. PLease verify that the port and SSL information is correct.

      Log onto incoming mail server (pop3): The secified server was found, but there was no response from the server. PLease verify that the port and SSL information is correct.

      I am guessig the servers are down??? tried this at 10/10/06 11:30pm

      Thanks for any help.

    9. #58
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      try setting port forwrding on pop3 port and smtp port on your router, alternatively ring sky and ask them what ports they use for pop3 and smtp, this might be the problem

    10. #59
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      dougdon

      Quote Originally Posted by Ratti3 View Post
      You haven't ticked secure password authentication have you?

      I just tested it and works fine for me. Also double check your username/password.
      Hi Every time i try to access sky email it refuses my username and password. I have tried different user names and password but can never access the email. do the emails work, I phoned sky they said there was a problem .but I have been with them for 6 weeks and never accessed sky e mail. has anyone sent an email with sky. I can send them ith Msn hotmail. and Yahoo but not sky. am I doing something wrong. Dougdon

    11. #60
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      Dougdon

      Have you tried sending an email from your Hotmail account to the Sky email address you think you have created?

      If it bounces back, it means that the account has never been properly created & thus there is no mailbox to log into. If it doesn't bounce, it means it is the log on that is the problem.

      [Process of elimination]
      LWNEDG
      Unlimited

     

     
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