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    Using outlook 2002

    This is a discussion on Using outlook 2002 within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Can anyone help to get this working. Have put all info in but wont log onto pop3 server. Finds both ...

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      vannus's Avatar
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      Using outlook 2002

      Can anyone help to get this working. Have put all info in but wont log onto pop3 server. Finds both pop3 and smtp ok just fails to logon and send test message. I used same setting i used when i was with bt albeit substituting skys servers for bt's but nothing seems to work.
      Any help most appreciated. Also tried with outlook distress 6 no joy with that either.


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      Have you tried the guide to make sure you have inputted your name in the right format?

      http://www.skyuser.co.uk/forum/view.php?pg=outlook
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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      Yes followed the tutorial but stil get messages: the specified server was found but there was no response from the server please verify ssl and port information is correct.

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      Try disabling your firewall?
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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      Tried doesn't work if i totally disable internet security cant even find servers

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      Quick search suggests this

      Within Outlook, please ensure that you have these settings:
      -Incoming Server authentication turned OFF
      -Outgoing Server authentication turned ON
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    8. #7
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      where do you turn of incoming sever authentication. Can't seem to find that

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      Are you trying to setup for your SKY address or your BT one?
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

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      sky address, bt still works fine

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      What I suggest you do is add a new E mail account (rather than edit your existing one). If this new account works, delete the old one(s).

      Unlike BT, Sky SMTP does not require authentication.
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

     

     
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