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    Download problem

    This is a discussion on Download problem within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Anyone else having problems downloading email to a desktop client. For the past 2 days I have been getting this ...

    1. #1
      Isitme's Avatar
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      Download problem

      Anyone else having problems downloading email to a desktop client. For the past 2 days I have been getting this message -

      "The RETR command did not succeed. Error retrieving a message. Mail server pop.tools.sky.com responded: problem retrieving message."


      As usual, tried again and it is now working OK.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #2
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      Re: Download problem

      Yes I had that last week and again this morning. It appears that yahoo sometimes get a corrupted email in the inbox. If you log in online and move the unread emails to another folder and then back again it usually clears it.

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Download problem

      That may be the answer, I went into web mail read and deleted some emails. The problem may have been among the ones deleted.


      Edit - That did not last long. Opened email this morning and get the same message.

      Another edit - Same as before went into web mail, didn't do anything this time, came out and lo and behold, the emails download.
      Last edited by Isitme; 17-06-15 at 12:20 PM.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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