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    novice with no idea on outlook express

    This is a discussion on novice with no idea on outlook express within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; hi i've followed the tutorial of how to set up outlook express but when i press send receive ti comes ...

    1. #1
      anteena's Avatar
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      novice with no idea on outlook express

      hi

      i've followed the tutorial of how to set up outlook express but when i press send receive ti comes up with this message
      "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.sky.com', Server: 'pop.sky.com', Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"
      when i try the webmail it says there is an error initalising email or somehting another does anyone have any ideas?


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      Make sure your password is correct.
      If you had a sky account before joining broadband, then the password will be that one.

      Check your settings for mail are:
      Outgoing Mail Server - SMTP: smtp.sky.com
      Incoming Mail Server - POP: pop.sky.com
      Last edited by dazzuk; 05-11-06 at 09:26 PM.
      Dazz
      Got Fibre, Yay!!


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      hi
      yes i did all that
      i also spent 3 hrs over several days with sky tech guys and they didnt understand it either

      the sky webmail said something about problems with email due to iniatliszing email port? so i dotn know if that has something to do with it??

     

     

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