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    Error Sending Email

    This is a discussion on Error Sending Email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, I recieve emails no probs but cannot send? Checked all the usual All I get is this message The ...

    1. #1
      Xtreme Pete's Avatar
      Xtreme Pete is offline Sky User Member
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      Error Sending Email

      Hi,
      I recieve emails no probs but cannot send? Checked all the usual
      All I get is this message
      The connection to the server has failed. Account: 'mail.everyaccessory.co.uk', Server: 'smtp.sky.com', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

      why?


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    3. #2
      mickb's Avatar
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      Pete, in email settings make sure you have ticked 'my outgoing server requires authentication' and 'use same settings as incoming server' is ticked on the outgoing server tab...

    4. #3
      Xtreme Pete's Avatar
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      Yes have checked and both are as you have said!!!
      Really don't understand it!

    5. #4
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      Outlook won't send or receive for me.

      I get -

      Sending' reported error (0x800CCC0D) : 'Unable to find the e-mail server. Please verify the server information in your account properties.'

      Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.'


    6. #5
      MickL's Avatar
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      Quote Originally Posted by MickL View Post
      Outlook won't send or receive for me.

      I get -

      Sending' reported error (0x800CCC0D) : 'Unable to find the e-mail server. Please verify the server information in your account properties.'

      Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.'

      well bugger me! its now just sent & received!!!!!

     

     

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