Results 1 to 4 of 4
Emails in trash being deleted
This is a discussion on Emails in trash being deleted within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I have recently had a few issues where I needed to go look at a deleted email only to find ...
LinkBack URL
About LinkBacks- 03-10-14, 03:09 PM #1
Sky User Member
Exchange: 0141Broadband ISP: MaxRouter:Sky TV:- Join Date
- Dec 2007
- Posts
- 77
- Thanks
- 4
- Thanked 3 Times in 2 Posts
Emails in trash being deleted
I have recently had a few issues where I needed to go look at a deleted email only to find it was no longer on the server. My Trash folder does not have anything older than about 2 months old. I use WLM client and IMAP and have checked the settings and cannot see anything that is deleting trash from the server.
I am sure this was not always the case, has there been a change ?
Andrew
Advertisement- 03-10-14, 04:47 PM #2
Sky User Moderator
Exchange: BannockburnBroadband ISP: Sky Fibre UnlimitedRouter: Sky Hub SR102Sky TV: Sky+ HD- Join Date
- Dec 2006
- Location
- Central Scotland
- Posts
- 34,254
- Thanks
- 65
- Thanked 1,655 Times in 1,616 Posts
Re: Emails in trash being deleted
I did think that when you deleted an email it went into the Trash folder and then was subsequently completely deleted after a period. If you want to keep an email you don't delete it, you leave it in the Inbox or an Inbox sub-folder. After all, when you put something in a Trash bin you expect it to be taken away and disposed of. In Thunderbird the Trash hangs around until you empty the folder.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 03-10-14, 07:21 PM #3
Sky User Moderator
Exchange: 02392Broadband ISP: Other ISPRouter: Non-Sky RouterSky TV: Sky+HD box- Join Date
- Mar 2010
- Location
- Near Portsmouth
- Posts
- 28,258
- Thanks
- 850
- Thanked 2,247 Times in 2,108 Posts
Re: Emails in trash being deleted
From memory I think the period for WLM is 5 or 7 days.
The same effect is true for the Spam / Junk Mail folder.
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
- 04-10-14, 12:23 PM #4
Sky User Member
Exchange: 0141Broadband ISP: MaxRouter:Sky TV:
- Join Date
- Dec 2007
- Posts
- 77
- Thanks
- 4
- Thanked 3 Times in 2 Posts
Re: Emails in trash being deleted
OK thanks for the replies folks. Yes it does seem to be deleted after a fixed period. I am sure earlier WLM didn't do this, and I am certain that OE had an option to keep mail on the server even if deleted from the client. But no matter. It's not a major issue, was just puzzled. Thanks.
Andrew
Reply With Quote
