Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    emails with attachments duplicated

    This is a discussion on emails with attachments duplicated within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, a family friend uses Sky email (Yahoo) through Outlook 11 (got this from the mail header), if he receives ...

    1. #1
      mmace's Avatar
      mmace is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jul 2007
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      emails with attachments duplicated

      Hi, a family friend uses Sky email (Yahoo) through Outlook 11 (got this from the mail header), if he receives an email with an attachment the it duplicates in his inbox, sometimes 20+ times, sometimes a couple.
      It's only just started happening recently, it was never a problem in the past. If there's no attachment then there's no problem.

      Any advice?

      thanks


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: emails with attachments duplicated

      Does it happen with all attachments or only from a particular source(email address)?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      mmace's Avatar
      mmace is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jul 2007
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: emails with attachments duplicated

      I have been told it's all, but I am just double checking now.
      thanks

    5. #4
      mmace's Avatar
      mmace is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jul 2007
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: emails with attachments duplicated

      It's from anyone, it sticks on "downloading 1 of X", downloads it loads of times, then carries on with the other emails

      any ideas?

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: emails with attachments duplicated

      You could try this, go into the email web settings and Un-check 'Leave messages on the server' and then open Outlook and 'Send and Receive' to get the mailbox cleaned out. You can then re-check it if you wish.

      Also make sure the 'Check for emails' is not set too low, no less than 5 minutes.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V2 DG934G
      Sky TV: 2 x Sky+ HD
      Join Date
      Sep 2006
      Posts
      4,204
      Thanks
      18
      Thanked 58 Times in 54 Posts

      Re: emails with attachments duplicated

      It might be worth also logging into the online email account at sky.com to see what emails are present in the inbox and deleting them if they are loads of them.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION