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    Is Sky email currently down?

    This is a discussion on Is Sky email currently down? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Is Sky email currently down? i usually access it through Outlook, but it's currently not accepting my username and password ...

    1. #1
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      Is Sky email currently down?

      Is Sky email currently down? i usually access it through Outlook, but it's currently not accepting my username and password - I've just tried to access my email through the Sky website and that also refuses to accept my username and password

      Help!!


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    3. #2
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      Re: Is Sky email currently down?

      Working fine for me.

    4. #3
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      Re: Is Sky email currently down?

      still not working for me and its been working fine up util about 8pm tonight

    5. #4
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      Re: Is Sky email currently down?

      Are you able to Sign in to My Sky ?

    6. #5
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      Re: Is Sky email currently down?

      You could try resetting your password via this link:
      https://skyid.sky.com/resetpassword/mysky/

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      Re: Is Sky email currently down?

      I've just changed my password and the problem remains

    8. #7
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      Re: Is Sky email currently down?

      As I said previously are you able to Sign in to My Sky ?

    9. #8
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      Re: Is Sky email currently down?

      Quote Originally Posted by seawright View Post
      As I said previously are you able to Sign in to My Sky ?
      no i'm unable to login

    10. #9
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      Re: Is Sky email currently down?

      Are you using the correct username? It should be username not username@sky.com

    11. #10
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      Re: Is Sky email currently down?

      Quote Originally Posted by seawright View Post
      Are you using the correct username? It should be username not username@sky.com
      yep, i'm just using my username, and just get the following error message:-

      Sorry, we did not recognise either your username or password

     

     
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