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    Can't get my email via IMAP

    This is a discussion on Can't get my email via IMAP within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; It's stopped working since the Yahoo! Migration. Keeps rejecting the password, although it works fine via the webmail. Settings are ...

    1. #1
      MagicBoy's Avatar
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      Can't get my email via IMAP

      It's stopped working since the Yahoo! Migration. Keeps rejecting the password, although it works fine via the webmail.

      Settings are as per the article here.

      Useless.


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    3. #2
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      Re: Can't get my bloody email via IMAP

      Quote Originally Posted by MagicBoy View Post
      It's stopped working since the Yahoo! Migration. Keeps rejecting the password, although it works fine via the webmail.

      Settings are as per the article here.

      Useless.
      Have livemail on windows 7. I changed nothing, left it on IMAP and so far everything works, emails and attachments to desktop and iPhone.

    4. #3
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      Re: Can't get my bloody email via IMAP

      Quote Originally Posted by MagicBoy View Post
      It's stopped working since the Yahoo! Migration. Keeps rejecting the password, although it works fine via the webmail.

      Settings are as per the article here.

      Useless.
      Are you using the correct ports for connection to the server?
      For incoming mail imap.tools.sky.com port 993 with SSL.
      For outgoing mail smtp.tools.sky.com port 465 with SSL.

      Same as the Android settings here

      These are the same settings as before the change to Yahoo.

      They work for me with Outlook 2013 on Windows 8.

    5. #4
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      Re: Can't get my bloody email via IMAP

      Yep. I'm using the same settings as I always have with Apple Mail. Worked faultlessly with the gmail system. Double checked them against the article I linked in the OP and they're all correct.

      Just permanently rejecting the password ... which works fine via the webmail.

    6. #5
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      Re: Can't get my email via IMAP

      and now it's finally started working of it's own accord. Only 40000 messages to go....

    7. #6
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      Re: Can't get my email via IMAP

      Hi, Same here i use mac mail & all great till change over now keeps asking for password! I couldn't access sky email via web browser for a couple of day's but can today.
      Weird thing is my 'additional users' are all getting the test emails i have been sending from iCloud but not my main address? I spoke to sky a couple of day's ago about wether
      yahoo mail supports imap on my mac or not as some info say yes some say no!! person on the phone said yeah no problem! (i don't think it does going by what i have read)
      Would be nice to know one way or the other thou, Going to give it a couple more days to settle down but not good!

     

     

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