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    • 1 Post By moleman

    Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

    This is a discussion on Inbox Keeps on Being Deleted on new Sky Yahoo! Mail within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi guys, I've looked through the various threads about the new Sky Yahoo! Mail, a lot of you seem to ...

    1. #1
      misterbigalow's Avatar
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      Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      Hi guys,

      I've looked through the various threads about the new Sky Yahoo! Mail, a lot of you seem to be very annoyed about the change and so am I, but I haven't read about anyone else having the same problem I'm having at the moment, apologies if this has been covered in another thread and I've just missed it.

      For some reason when I have mail in my inbox it is deleted within half an hour and is in the trash folder. I move the mail I want to keep back in to the inbox, but again it will all delete itself within half an hour and move to the trash folder. Does this happen to anyone else, or does anyone know how to stop this, as I can't seem to see anything in the mail settings!

      Thanks for your help!


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    3. #2
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      Re: Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      Are you, or could anyone else, be running a programme to download your email on a regular basis? If not try changing your account password then check if this behaviour changes.

    4. #3
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      Re: Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      No, I only access my email from the website or on my iPhone under the mail app. Two people have reported the same problem on Sky's official forums but as yet no one has replied to them.

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      Re: Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      As I stated previously, try changing your account password.

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      Re: Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      I've just changed my password, signed out and signed back in again, will see if it happens again.

    7. #6
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      Re: Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      Actually, that seems to have done the trick, how strange! Thanks for that seawright! I'll come back if I see no emails in the inbox when I wake up tomorrow, ha!

    8. #7
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      Re: Inbox Keeps on Being Deleted on new Sky Yahoo! Mail

      Quote Originally Posted by misterbigalow View Post
      Actually, that seems to have done the trick, how strange!
      I think, as seawright was alluding , that means someone or something using your old password was accessing your account before you were.
      Scubbie likes this.

     

     

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