Sky Yahoo! Mail FAQ

[oxter]

@oxter As there are various other posts in this thread I would suggest starting your own, setting out the problem as you see it and we can start again.

moleman

I am waiting for a reply from the sky help forum (might have a very long wait). If no answers there I will post here in a new thread thanks.

[Scubbie]

Could you post a link to the post please?

I know that, like on this forum, the email section was swamped with posts last week. Many were unanswered due to the volume.

[oxter]

Could you post a link to the post please?

I know that, like on this forum, the email section was swamped with posts last week. Many were unanswered due to the volume.

I chatted to someone from Sky and they advised accessing account with Google Chrome rather than IE and this seems to have helped.
I will await developments

[James_Mitchell]

Just out of interest, I thought I'd post this and yet people know that you can actually use Sky Yahoo with IMAP on older PC's/OS's despite the info Sky are giving out saying you can't use IMAP with older versions of Windows.

My dad was struggling with his email using Windows XP and Outlook Express as he also uses an iPhone (mail was set-up as IMAP on his iPhone and POP on his desktop so he was not seeing email on his desktop).

I have managed to set-up it up for him using IMAP on his Outlook Express using the standard Sky IMAP settings:

Incoming Mail: imap.tools.sky.com port 993 SSL
Outgoing Mail: smtp.tools.sky.com port 465 SSL with outgoing authentication enabled

[Ditcheat]

I currently use the SKY email system to check some other email accounts I have, and pull the emails from those accounts. Any idea if the Yahoo mail version will be able to do this?

I asked this when the Yahoo fiasco was announced, it doesn't appear to work

Has anybody got it to work?

[moleman]

It should work fine, go to options - mail options - mail accounts and add an account.

[Ditcheat]

I've done that. Since the changeover I've had precisely 1 email fetched out of 50-60. Not exactly not working, but not something you can rely on as with the Gmail system.

[Azasmith]

Noticed I wasn't getting any emails into my Sky account, so assumed i'd been switched, have changed my client (thunderbird) settings, and it immediately crashed.

Reloaded Thunderbird, greeted by "Downloading 3 of 11670", which was nice, luckily I managed to stop that by closing it a few times. (Go figure...)

Now, all my emails appear to be going into Bulk Mail and not Inbox. Do we no longer need an inbox anymore? Yahoo seems to want to put it into Bulk Mail?

For anyone that's wondering, IMAP details of imap.yahoo and smtp.yahoo seem to allow me to send and receive emails.

Minor Edit: Downloading again, mostly to a folder called Trash-000. Removed my trash folders manually via the yahoo portal on sky.com. This is mental... Not sure I'll be giving out my sky account anymore. Anyone managed to complain and get an answer out of someone without going through the standard SkyID link etc (I'm not the main account holder unfortunately)

As another point to add, I noticed I kept having to enter my password, went to the FAQ page and read this:


Repeated requests for password

If you are repeatedly being asked to enter your password when signing in to Sky Yahoo! Mail, please reset your password

What an absolute farce, it's true that you get what you pay for, licensing Gmail may well have been more expensive, but it was infinitely better than this excuse for a system that is YahooMail.

[bedrock]

Sky have imported emails I had labelled in Google (via a filter/rule). I would like to delete these but I have approx 1500 pages of 25 emails, I know I can change the display settings to 200 emails per page, but still this is approx 190 pages. Is there any way I can delete them all (rather than a page at a time?)

[Scubbie]

An alternative way would be to set up some filters to move the emails into the Trash folder. Remove the filters once completed and ensure that you move the emails which you want to keep to another folder too.

Once complete, just empty the trash folder in one go.

Do be very careful and ensure that you remove the filters and check the trash folder before you purge them all, just in case a new message arrives whilst you are doing this.