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    Cant send email via Microsoft outlook

    This is a discussion on Cant send email via Microsoft outlook within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi I am doing my head in as I cant send emails via microsoft office, I get emails through ok ...

    1. #1
      northerngull's Avatar
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      Cant send email via Microsoft outlook

      Hi I am doing my head in as I cant send emails
      via microsoft office, I get emails through ok but ever time I try to send them they time out.
      my account type is Pop 3, incomming server pop.orangehome.co.uk on port 110.
      out going smtp.tools.sky.com port 465.
      I can receive & send via my Orange web mail but I wish to use Micosoft office can anyone help. please.


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    3. #2
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      Re: Cant send email via Microsoft outlook

      Try using smtp.gmail.com as the outgoing server, port 465. Make sure that both in and out boxes are ticked to use SSL.

      For Sky email your incoming server should be set to pop.tools.sky.com, port 995.

      You will be able to receive mail from your Orange account, but anything sent through it will be marked as coming from Sky.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    4. #3
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      Re: Cant send email via Microsoft outlook

      Download windows essentials that has windows live mail,microsoft outlook,does'nt work in vista or windows 7

    5. #4
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      Re: Cant send email via Microsoft outlook

      Quote Originally Posted by gm6glq View Post
      Download windows essentials that has windows live mail,microsoft outlook,does'nt work in vista or windows 7
      I think you are getting mixed up with Outlook Express which is a different client, Outlook certainly works

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Cant send email via Microsoft outlook

      @northerngull, have you ticked 'My outgoing server requires authentication' in the Outgoing Server tab under More Settings... ?

      You can also try port 587 with TLS for outgoing mail. I find that pretty reliable.

      I use imap.tools.sky.com on 993 SSL for incoming, that enables folder names to be synchronised in Outlook.

    7. #6
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      Re: Cant send email via Microsoft outlook

      Thanks for the reply, it worked fine untill I changed my service provider to Sky from Orange.

    8. #7
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      Re: Cant send email via Microsoft outlook

      it worked fine untill I changed my service provider to Sky from Orange.
      That is the point, you are now using different servers. It would be the same if you had moved from Sky to Orange. Your email account with Orange will have to be activated every 40 days or so or you will loose it.

      Have you set up a Sky email account? Instructions for doing so with Outlook are here- Sky User - Outlook 2003 Settings For Sky Email

      This is specifically for 2003, but later versions are similar.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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