Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Cannot view pictures in sky email

    This is a discussion on Cannot view pictures in sky email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi,not sure when this first started but i now find i cannot view attached pictures in my emails, i just ...

    1. #1
      J.D's Avatar
      J.D
      J.D is offline Sky User Member
      Exchange: St.Just
      Broadband ISP: Connect
      Router: Sagem F@ST 2504n
      Sky TV: Sky Basic
      Join Date
      Mar 2008
      Location
      Cornwall
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Cannot view pictures in sky email

      Hi,not sure when this first started but i now find i cannot view attached pictures in my emails, i just get the small white square with the red cross in it. I have no problem downloading the picture,but i used to just view it.Any ideas how to make these appear again ?


    2. Advertisement
    3. #2
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2007
      Location
      Wirral
      Posts
      1,694
      Thanks
      12
      Thanked 52 Times in 50 Posts

      Re: Cannot view pictures in sky email

      Which email program are you using? Many allow you to switch off automatic graphics/picture download to save bandwidth. Maybe you've accidentally changed something.

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,254
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Cannot view pictures in sky email

      What browser are you using? Pictures are viewing OK for me with Chrome, for some reason FF is refusing to connect to the email web page.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      J.D's Avatar
      J.D
      J.D is offline Sky User Member
      Exchange: St.Just
      Broadband ISP: Connect
      Router: Sagem F@ST 2504n
      Sky TV: Sky Basic
      Join Date
      Mar 2008
      Location
      Cornwall
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cannot view pictures in sky email

      Thanks for the quick reply, i have not altered any settings that i am aware of. I am using Sky web mail and IE8 browser with Windows 7.

    6. #5
      J.D's Avatar
      J.D
      J.D is offline Sky User Member
      Exchange: St.Just
      Broadband ISP: Connect
      Router: Sagem F@ST 2504n
      Sky TV: Sky Basic
      Join Date
      Mar 2008
      Location
      Cornwall
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cannot view pictures in sky email

      Just tried on an old Vista laptop with IE 8 ,with the same result, but all works ok using FF so it's an IE only problem. I have not upgraded to IE9 because i did not get on with it perhaps this is the problem,but it always used to be ok.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION