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    cannot send email from non sky account

    This is a discussion on cannot send email from non sky account within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I have stopped being able to send emails from my non sky account. I get this error message An unknown ...

    1. #1
      helen001's Avatar
      helen001 is offline Sky User Member
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      cannot send email from non sky account

      I have stopped being able to send emails from my non sky account.

      I get this error message

      An unknown error has occurred. Subject 'Test', Account: 'Light at the end of the tunnel', Server: 'mail.skyusermail.com', Protocol: SMTP, Server Response: '421 Cannot establish TLS with SMTP server 77.240.11.49:25, SSL_connect error 336032784', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

      Can you help. I've not changed anything before it stopped working


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: cannot send email from non sky account

      Do you have a Skyuser SMTP account? If so your post will be moved to the correct section.

      TomD


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    4. #3
      dms05's Avatar
      dms05 is offline Sky User Beta tester
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      Re: cannot send email from non sky account

      Generally the error means: 421 - The service is not available and the connection will be closed.

      Have you tried again, it may have been a transient problem.

     

     

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