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    Outlook 2003 suddenly not connecting to Sky account

    This is a discussion on Outlook 2003 suddenly not connecting to Sky account within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi Guys, Have a bit of a puzzler, as of yesterday outlook 2003 will no longer connect to Sky email, ...

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      walmo21's Avatar
      walmo21 is offline Sky User Member
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      Outlook 2003 suddenly not connecting to Sky account

      Hi Guys,

      Have a bit of a puzzler, as of yesterday outlook 2003 will no longer connect to Sky email, it keeps rejecting the login details even when I try re-entering the details. I've been with Sky for about 5 years, with the same computer and setup and not had any problems until now

      I have not changed any settings and the service will still happily push emails to my phone. I can access emails directly through the sky website so my login and password are still valid, additionally my girlfriends account that pushes to Outlook 2003 on the same computer still works fine.

      I've double checked all the settings and I even tried to create a new IMAP account for my email (currently set up as POP3) and that failed too. Any Thoughts?


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      Re: Outlook 2003 suddenly not connecting to Sky account

      Go to www.sky.com/unlock - Enter your details and ensure unlocked successfully. Retry to send/receive. If you still can't, then call Sky (08442410515) and ask them to sync your account.

    4. The Following User Says Thank You to User05 For This Useful Post:

      walmo21 (30-06-12)

    5. #3
      walmo21's Avatar
      walmo21 is offline Sky User Member
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      Re: Outlook 2003 suddenly not connecting to Sky account

      Star! All good again,

      Any idea what triggered this?

     

     

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