Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Sky Password Problem

    This is a discussion on Sky Password Problem within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I have set my sky email up on my laptop and iphone 4 using imap for my sky emails. Everything ...

    1. #1
      carl31's Avatar
      carl31 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD 1TB
      Join Date
      Apr 2011
      Posts
      46
      Thanks
      6
      Thanked 1 Time in 1 Post

      Sky Password Problem

      I have set my sky email up on my laptop and iphone 4 using imap for my sky emails. Everything was working fine but recently i have been having to unlock the captcha on my iphone every other day for the emails to come through. It keeps saying the password is incorrect but its not because when i enter it for captcha it unlocks and the emails come through on the laptop and phone.

      Has anyone else had this problem. Is there a way round it, I was thinking of deleting the account on my phone and adding it again or changeing the password ?

      Thanks for any help


    2. Advertisement
    3. #2
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V2 DG934G
      Sky TV: 2 x Sky+ HD
      Join Date
      Sep 2006
      Posts
      4,205
      Thanks
      18
      Thanked 58 Times in 54 Posts

      Re: Sky Password Problem

      Have you tried changing the password via the "Forgotten Password" link on the logon page ?

    4. #3
      carl31's Avatar
      carl31 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD 1TB
      Join Date
      Apr 2011
      Posts
      46
      Thanks
      6
      Thanked 1 Time in 1 Post

      Re: Sky Password Problem

      Quote Originally Posted by Alan b View Post
      Have you tried changing the password via the "Forgotten Password" link on the logon page ?
      No not yet. Is that on the sky website? I deleted my account and re entered all the settings again, will see how it go's.

      Has a change of password sorted this problem in the past?

    5. #4
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V2 DG934G
      Sky TV: 2 x Sky+ HD
      Join Date
      Sep 2006
      Posts
      4,205
      Thanks
      18
      Thanked 58 Times in 54 Posts

      Re: Sky Password Problem

      Quote Originally Posted by carl31 View Post
      No not yet. Is that on the sky website?
      Yes on the page you go to login to your emails.

      Has a change of password sorted this problem in the past?
      No idea but it is what I would do if I had this problem.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION