Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 16
    Like Tree1Likes

    Can't Access E-mail / SkyGo / Sky Account 24/04/12

    This is a discussion on Can't Access E-mail / SkyGo / Sky Account 24/04/12 within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Anyone else having problems with accessing e-mail or their Sky account? I've tried my normal shortcut (which always works) and ...

    1. #1
      hugo15's Avatar
      hugo15 is offline Sky User Member
      Exchange: Ingleby Barwick
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      28
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Can't Access E-mail / SkyGo / Sky Account 24/04/12

      Anyone else having problems with accessing e-mail or their Sky account? I've tried my normal shortcut (which always works) and also tried to accessing by going to Sky.com. Also tried to just log on to my Sky account and also to SkyGo. I've ran Ccleaner and cleaned the cookies and tried accessing via Firefox, Chrome and IE8. All other web pages are working fine. Every time I try to access the log on page it just times out. Any bright ideas other than phone Sky?


    2. Advertisement
    3. #2
      LyndyLou's Avatar
      LyndyLou is offline Sky User Member
      Exchange: Rayleigh (EARAY)
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+HD box
      Join Date
      Oct 2006
      Posts
      95
      Thanks
      11
      Thanked 3 Times in 3 Posts

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      I can't sign in to my account either
      Just seen on another post that it is down for maintenance.
      Last edited by LyndyLou; 24-04-12 at 08:49 PM. Reason: Found update on another post

    4. #3
      hugo15's Avatar
      hugo15 is offline Sky User Member
      Exchange: Ingleby Barwick
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      28
      Thanks
      0
      Thanked 0 Times in 0 Posts

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      Ah....... Thanks! Couldn't see an announcement anywhere so though it might just be me!

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,201
      Thanks
      844
      Thanked 2,223 Times in 2,092 Posts

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      I thought that I would give it a go myself, Sky Go logged in fine.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      BLOODUK's Avatar
      BLOODUK is offline Sky User Member
      Exchange: Herne Bay
      Broadband ISP: Sky Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Everything
      Join Date
      Jun 2009
      Location
      Kent
      Posts
      271
      Thanks
      5
      Thanked 1 Time in 1 Post

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      SkyID won't login and sky.com services are not working or timing out!

      Everytime a company starts blabbing about new services and easier access it goes to ****, FIX IT! ffs sky

      Sky Help Team ‏ @SkyHelpTeam
      Sorry we just cant reply to everyone due to the sheer volume of tweet. The Sky Go /Sky ID issue is still being looked into Kris


    7. #6
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      This is probably to do with this tweet

      Sorry we just cant reply to everyone due to the sheer volume of tweet. The Sky Go /Sky ID issue is still being looked into Kris
      https://twitter.com/#!/SkyHelpTeam/status/194875516682108929
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    8. #7
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      Stickied until resolved.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    9. #8
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      Update:

      Hi this is not the news you are looking for however the Sky Go/Sky ID issue is still being worked on at the moment. Kris
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    10. #9
      BLOODUK's Avatar
      BLOODUK is offline Sky User Member
      Exchange: Herne Bay
      Broadband ISP: Sky Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Everything
      Join Date
      Jun 2009
      Location
      Kent
      Posts
      271
      Thanks
      5
      Thanked 1 Time in 1 Post

      Re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      You just copied what I said twice basically

    11. #10
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      Re: Can't Access E-mail / SkyGo / Sky Account 24/04/12

      Quote Originally Posted by BLOODUK View Post
      You just copied what I said twice basically
      Sorry dude, I posted in the Sky Go forum initially, then just added it here, without properly reading the thread.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION