New to this site but can anyone help? On 19th April, my Mail label folders all disappeared and I only seem to have access to Inbox. I have been using the new layout without problem till then. Chat still seems to be working normally (eg scroll bars and lists appear when you hover over) but Mail is in a large red font. If you click on it, you get 3 options (Mail-opens inbox, Contacts and Tasks). Below is a red 'Compose' box. Screen resolution set to max, browser is OK, and I get the same symptoms when I log in on other computers. Sky helpdesk are very unhelpful saying its a new layout and they can't revert to the old one. Is anyone else getting this problem?