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    Sky email login times disappearing..

    This is a discussion on Sky email login times disappearing.. within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hello again, For some time now, when I login to check my emails through the sky login page, I`ve noticed ...

    1. #1
      Childofthe80s's Avatar
      Childofthe80s is offline Sky User Member
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      Sky email login times disappearing..

      Hello again,

      For some time now, when I login to check my emails through the sky login page, I`ve noticed some of the times I login have disappeared.

      When logged in, towards the bottom right hand corner of the page, and below the time (in minutes) since I last logged in, there is a little option called "details" when I click on this it lists the times of day and IP address I`ve used to log in and check my emails.

      Now quite often for the last month or so, there have been times when I`ve logged in, but they don`t show in the list. I tend to check my sky emails consecutively, and I have another 2 email addresses that I check at the same time, but these appear in order. It`s just one of them won`t show that I logged in an hour or so ago, despite the other 2 addresses telling me I did, and me knowing that I have.

      I don`t allow cookies, except when logging into places, so when checking emails, I will allow content and go straight to the Sky login page, then once I sign out, I block cookies and clear data and carry on browsing as normal.

      And on top of that, it regularly asks me to "sign out of all other sessions" when I only log in on one PC, and don`t use mobile devices or log into my emails anywhere else but here at home on my desktop PC.

      The people at Sky looked into it but couldn`t figure out what is causing them to disappear, and suggested Google are the people to speak to, but they`re useless and have never replied, so I wondered if anyone here could help?

      Many thanks for taking the time to read, and apologies for multiple use of the word login!


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    3. #2
      Childofthe80s's Avatar
      Childofthe80s is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+HD box
      Join Date
      Mar 2012
      Posts
      6
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      1
      Thanked 0 Times in 0 Posts

      Re: Sky email login times disappearing..

      Shortly after this post, and to see if it made any difference, I removed the google adblocker program I had installed.

      Since then I have not had any login times disappear, nor have I had any requests to log out other sessions.

      Either a strange coincidence, or maybe that adblocker was being a bit sneaky, I should have known you get nothing for free in life!

     

     

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