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    • 1 Post By James_Mitchell

    Problems with Sky Email on an Ipad

    This is a discussion on Problems with Sky Email on an Ipad within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi First post on this forum so hopefully it makes sense! I have set up sky email on the Ipad ...

    1. #1
      ShaunTaylor100's Avatar
      ShaunTaylor100 is offline Sky User Member
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      Problems with Sky Email on an Ipad

      Hi

      First post on this forum so hopefully it makes sense!

      I have set up sky email on the Ipad using the following instructions and it pulls message through without a problem

      http://www.skyuser.co.uk/forum/sky-e...sh-iphone.html

      However i have a couple of issues!
      1. It has only pulled through the most recent half a dozen emails from the 200+ on the server (new ones appear ok)
      2. As new messages arrive it seems to 'move' the older of the dozen it shows and i cant find these in any of the folders.
      I have looked through the settings and forums but cant find a solution any help or pointers greatly appreciated

      Thanks
      Shaun


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    3. #2
      James_Mitchell's Avatar
      James_Mitchell is offline Sky User Member
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      Re: Problems with Sky Email on an Ipad

      The number of messages you see in your inbox will be determined by how far back you have set it to sync.

      Goto Settings>Mail, Contacts, Calendars then click your Sky Email account. Towards the bottom you will see the options called 'Mail Days to Sync'. Set this to 'No Limit' to show every message in your inbox.

      Under that there is another option called 'Mail Folders to Push'. For this make sure you only have your inbox selected. None of the other folders need to be pushed. To deselect a folder just click on it to remove the tick.

      Hope this helps.
      NewsreadeR likes this.

    4. #3
      ShaunTaylor100's Avatar
      ShaunTaylor100 is offline Sky User Member
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      Re: Problems with Sky Email on an Ipad

      Hi James

      Thanks for the response - i have updated 'Mail Days to synk' as you suggested and in now works fine.

      Thanks very much for your help

      Cheers
      Shaun

     

     

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