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    Deleting Messages on Iphone but still download on Outlook ?

    This is a discussion on Deleting Messages on Iphone but still download on Outlook ? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, I configured my Iphone 4 and Outlook 2010 (on my PC) no problem to access my emails from SKY ...

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      Ajay999's Avatar
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      Deleting Messages on Iphone but still download on Outlook ?

      Hi, I configured my Iphone 4 and Outlook 2010 (on my PC) no problem to access my emails from SKY webmail - which was a good start !!!

      I have configured my SKY web settings that if I delete an email on my Iphone then it deletes the email on the server which is what I'm looking to do. (i.e. Auto Expunge on).

      However when I log back into Outlook the deleted messages reappear which is really frustrating as I then have to redelete them in Outlook.

      I tried changing to Auto Expunge off and selecting Immedialt delete forever and they still reload on outlook ?

      Is there anyway round this as Outlook seems to find the deleted messages even though they are not on my Iphone or on the sky webmail as they are not even in the trash folder ?

      Hope all is clear but let me know if you need any further Info to help clarify.

      Thanks
      A.


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      Re: Deleting Messages on Iphone but still download on Outlook ?

      You need to have both Outlook and iPhone to working on imap as opposed to pop3

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      Re: Deleting Messages on Iphone but still download on Outlook ?

      Ok Thanks - Should I change Outlook to Imap then ? or would you suggest changing my Iphone to Pop 3 ?

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      Re: Deleting Messages on Iphone but still download on Outlook ?

      I have configured my SKY web settings that if I delete an email on my Iphone then it deletes the email on the server
      If you are using POP and it appears that's what you want to do, go to the Sky webmail page and click Settings>Forwarding and POP/IMAP> Option 2. When messages are accessed with POP - Select - delete Sky Mails copy.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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      Re: Deleting Messages on Iphone but still download on Outlook ?

      i would advise using imap. i have had issues where gmail deletes read ( downloaded ) messages, and if there is a link or something important, it goes and i have to dig around for it. IMAP is much better. if you read an email on your phone, status of the message gets sent back to the server and is then marked as read.

      No message deletion, no digging around either.

      Easy!

     

     

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