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    Push email with Sky and or Google email on the iPhone

    This is a discussion on Push email with Sky and or Google email on the iPhone within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; 1. Open the Settings application on your device's home screen. 2. Open Mail, Contacts, Calendars. 3. Tap Add Account.... 4. ...

    1. #1
      Tal71's Avatar
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      Push email with Sky and or Google email on the iPhone

      1. Open the Settings application on your device's home screen.
      2. Open Mail, Contacts, Calendars.
      3. Tap Add Account....
      4. Select Microsoft Exchange. OS 4.0+ now allows multiple Exchange accounts.


      Enter Account Info

      5. In the Email field, enter your full Sky email address.
      6. Leave the Domain field blank.
      7. Enter your full Sky email address as the Username.
      8. Enter your Sky password as the Password. This is the password you used when you first created your Sky account (My Sky/Skyid etc).

      9. Tap Next at the top of your screen.
      9a. Choose Cancel if the Unable to Verify Certificate dialog appears.
      10. When the new Server field appears, enter m.google.com.
      11. Press Next at the top of your screen again.

      12. Select the services (Mail, Calendar, and Contacts) you want to sync.

      13. Unless you want to delete all the existing Contacts and Calendars on your phone, select the Keep on my iPhone option when prompted. This will also allow you to keep syncing with your computer via iTunes.

      You can use the same setup to add a google mail email account has a Microsoft Exchange account.

      I can confirm that PUSH works on the iPhone with the above instructions. I have sent an email to my google email address and also my Sky email address and both are pushed through IMMEDIATELY.

      I just thought I would provide some instructions, has I have read a few people are wanting to know if its possible to have Sky email PUSH/PUSHED through, well it is if you follow the above instructions.

      Or yeah..... Don't forget to enable PUSH in Settings/mail, contacts, calenders section on the iPhone. Click on FETCH NEW DATA and switch PUSH on.


      Could the moderator sticky this post please
      Last edited by Tal71; 25-05-11 at 08:56 AM. Reason: Additional information


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    3. #2
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      Re: Push email with Sky and or Google email on the iPhone

      Tal, let me know in a few days time if it's still working.

      I configured this months ago, and occasionally keep re-enabling it. It will do the initial sync, but then only work with a mail fetch, and not PUSH.

      Consequently I've got calendar and contacts syncing via PUSH, and email via IMAP.

    4. #3
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      Re: Push email with Sky and or Google email on the iPhone

      Quote Originally Posted by Pengwern View Post
      Tal, let me know in a few days time if it's still working.

      I configured this months ago, and occasionally keep re-enabling it. It will do the initial sync, but then only work with a mail fetch, and not PUSH.

      Consequently I've got calendar and contacts syncing via PUSH, and email via IMAP.
      I have had this working on my iPhone for a couple of months at least now with no problems.

      If you follow my instruction EXACTLY then it should work with no problems

    5. #4
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      Re: Push email with Sky and or Google email on the iPhone

      That's exactly the same as I have mine configured. Only difference being I have my own domain hosted by google apps. But still same config details.

      Whether I use my domain account or gmail account it PUSHes the email for a while and then just stops.

      Tons of issues with it on Google's forums.

    6. #5
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      Re: Push email with Sky and or Google email on the iPhone

      This has been working fine for months, but all for the past 2 or so days it stopped working.

      Anyone else had the same problem and managed to fix it?

    7. #6
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      Re: Push email with Sky and or Google email on the iPhone

      Thanks, but unfortunately I have already come across that link, it's just I don't understand what they're saying. Can anyone put in in simple terms please?

    9. #8
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      Re: Push email with Sky and or Google email on the iPhone

      Does anyone know how to fix this issue with Sky Email?

    10. #9
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      Re: Push email with Sky and or Google email on the iPhone

      Quote Originally Posted by James_Mitchell View Post
      Does anyone know how to fix this issue with Sky Email?
      Sky Email really is corporate GMail but rebadged as Sky. It's nothing to do with Sky's problem. The issue is that Gmail pretends to be an exchange server to push emails to the iPhone and iPad devices.

      Strangely this service is flakey at best, yet it seems to work without fail on Google Android handsets! Cynical, me, never!

      The only way to guarantee constant email on our iPhone it to change the collection method to IMAP, and choose a pull frequency you wish. The fastest is every 15 minutes. Although I think the Gmail servers support IMAP Push, which isn't the same as the Exchange Style Push, but still damn quick.

    11. #10
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      Re: Push email with Sky and or Google email on the iPhone

      I've never had any issues with my Sky email pushing to my iPhone before today (it's always been instant push as well). Nothing has pushed all day today. I have both IMAP and POP enabled on my Sky email. Just use POP via my PC using Outlook and both my iPhone and iPad are set up as Exchange Push. My iPad also has a 'proper' corporate Exchange account set up on it as well.

      I have currently reverted back to IMAP in the mean time.

     

     

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