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Possible IE9 problem with sky email
This is a discussion on Possible IE9 problem with sky email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I recently upgraded to IE9, proper release version. Maybe a coincidence, but it seems since doing so when I log ...
- 18-03-11, 05:13 PM #1
Possible IE9 problem with sky email
I recently upgraded to IE9, proper release version.
Maybe a coincidence, but it seems since doing so when I log in to my email account on the sky web site, nothing happens if I click on the 'more' link which should give access to the spam folder which I check frequently. All the other clickable links seem to be working.
Has anybody else upgraded to IE9 and has this problem?
dog-man
Advertisement- 18-03-11, 05:17 PM #2
Re: Possible IE9 problem with sky email
Working fine for me
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- 18-03-11, 05:24 PM #3
- 18-03-11, 05:29 PM #4
Re: Possible IE9 problem with sky email
It loads but I actually can't open any emails
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- 18-03-11, 05:44 PM #5
Re: Possible IE9 problem with sky email
Gmail works fine but Sky mail won't open anything, wonder what they are doing within the page to cause that?
- 18-03-11, 06:33 PM #6
- 18-03-11, 07:30 PM #7
Re: Possible IE9 problem with sky email
Definitely an IE9 issue.
I just uninstalled going back to IE8 and all is well again.
dog-man
- 18-03-11, 11:04 PM #8
Re: Possible IE9 problem with sky email
There does seem to be a problem within IE9 but there is a way around it.
> Log into your account through IE9
> Click the compatability mode icon (appears before the 'refresh' button next to where you enter the web url at the top of the screen. Highlights in a blue colour when clicked so you know its on.
> Now try and open an email and should work ok.
Note: If you click the icon before logging into your mail account it does not seem to work.
Its a bit of a pain but we may have to do this until sky fix the webpage. I suspect its a gmail problem as sky seem to have an old version of gmail so it may be google who end up sorting it, and I doubt they're gonna rush as all works well in Chrome !
Kirk
- 19-03-11, 12:25 AM #9
Re: Possible IE9 problem with sky email
There was issues with sky mail certificated with mac mail for a while so could just be an ongoing issue with sky mail
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- 19-03-11, 10:15 AM #10
Re: Possible IE9 problem with sky email
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.