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    Sky email/broadband and hotmail/yahoo/google accounts

    This is a discussion on Sky email/broadband and hotmail/yahoo/google accounts within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, I have my microsoft outlook set up to send and receive emails from my website account and I have ...

    1. #1
      kerryclapperton's Avatar
      kerryclapperton is offline Sky User Member
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      Sky email/broadband and hotmail/yahoo/google accounts

      Hi, I have my microsoft outlook set up to send and receive emails from my website account and I have sky broadband. I have previously been able to send to these types of addresses as I have to send order proofs to customers but just today it has returned every single email saying that those addresses are on skys blocked list, any ideas, has this just changed?

      thanks in advance

      Kerry


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    3. #2
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      Scubbie is offline Sky User Moderator
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      Re: Sky email/broadband and hotmail/yahoo/google accounts

      Check you settings, I don't have a Google account, but my Yahoo & Hotmail accounts work just fine using Windows Live Mail.

      For the Yahoo account:

      Mail server: POP3
      Incoming: pop.mail.yahoo.co.uk
      Outgoing: smtp.mail.yahoo.co.uk
      Server DOES require Authentication (username is ID (without @yahoo.??))

      Outgoing Port: 587 (not SSL)
      Incoming Port: 995 (SSL on)

      These settings for Yahoo have worked for me across a variety of different BB connections, and still work today.

      The Hotmail settings were the default for Windows Live Mail for Hotmail accounts. Again they work across several BB connections, not just Sky's.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
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      Isitme is offline Sky User Moderator
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      Re: Sky email/broadband and hotmail/yahoo/google accounts

      I have my microsoft outlook set up to send and receive emails from my website account
      If you are using a Skyuser SMTP account you should make your problem known by using the form, as per the user instructions.
      Sky User - The unofficial support forum for everything Sky! - Contact Us

      One of the Administrators will then look into it.

      TomD


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