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    Can't get my e-mails on Laptop but can on PC & iPhone

    This is a discussion on Can't get my e-mails on Laptop but can on PC & iPhone within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I can't log onto my email account on my Laptop, I just get a 'page not found' pop up. I ...

    1. #1
      Courtmount's Avatar
      Courtmount is offline Sky User Member
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      Can't get my e-mails on Laptop but can on PC & iPhone

      I can't log onto my email account on my Laptop, I just get a 'page not found' pop up.

      I can still get my emails on my PC and on my iPhone just not on the Laptop although it is letting me login and view my account details.

      I've tried deleting all my cookies, I've installed Firefox and tried accessing it from there. I've disabled my firewalls. I've gone through the Sky ID process.

      I've tried setting up outlook but thats not cooperating either.

      It's becoming extremely frustrating. I have not used the Laptop for a few months but I need to go on a business trip in the near future.

      Any help gratefully accepted.


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    3. #2
      Alan b's Avatar
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      Re: Can't get my e-mails on Laptop but can on PC & iPhone


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      Re: Can't get my e-mails on Laptop but can on PC & iPhone

      Actually Alan that takes me to the "page not found " also.

      To the OP I'm guessing you have a shortcut set up to open Sky email. I myself used to alway open "mail.tools.sky.com" but lately this goes to the "page not found".

      If you are using a shortcut, then change it to https://skyid.sky.com/signin/email.

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      Re: Can't get my e-mails on Laptop but can on PC & iPhone

      See my comment but not related I think.

      http://www.skyuser.co.uk/forum/sky-e...okexpress.html

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      Alan b's Avatar
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      Re: Can't get my e-mails on Laptop but can on PC & iPhone

      Quote Originally Posted by moleman View Post
      Actually Alan that takes me to the "page not found " also.
      I think they have changed the URL or done something as the link I posted has always worked for me in the years I have been with sky for my broadband.

     

     

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