Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Email on iPhone - help

    This is a discussion on Email on iPhone - help within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, On Monday I had no problems what so ever getting my sky email on my iPhone, then at half ...

    1. #1
      MrsFork's Avatar
      MrsFork is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Oct 2010
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Email on iPhone - help

      Hi,

      On Monday I had no problems what so ever getting my sky email on my iPhone, then at half past 11 it just stopped picking them up - my phone keeps coming up with the following message:

      The mail server "imap.tools.sky.com" is not responding. Verify that you have entered the correct account info in Mail settings.

      I have checked and double checked that the details in the mail settings are correct and as far as I can see they are. I can't believe that they are wrong as I haven't done anything to get this message; it literally stopped working of its own volition and hasnít restarted again.

      Its soooo annoying!


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,254
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Email on iPhone - help

      Are you able to download them on your PC?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,738
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Email on iPhone - help

      Quote Originally Posted by MrsFork View Post
      Its soooo annoying!
      Nearly as annoying as you posting the same problem twice

      This makes it difficult to keep track of the advice already given.

      Just so you know, I am not having any problems doing this on my i-phone.

    5. #4
      Tal71's Avatar
      Tal71 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+ HD 1TB
      Join Date
      Nov 2009
      Posts
      386
      Thanks
      78
      Thanked 22 Times in 17 Posts

      Re: Email on iPhone - help

      I have Sky email on my iPhone and I've had no problems whatsoever.

      Just a thought (in case some how something has screwed the settings up on the iPhone), have a look at the PDF guide from the first post on the below link and see if anything is different on your iPhone compared to the guide.

      I used this guide about a month ago when I first setup Sky email on my iPhone, which was when I started getting my broadband from Sky.

      http://www.skyuser.co.uk/forum/sky-b...with-pics.html

      These settings in my link below are what I used to set up Sky email on Office Outlook 2010.

      http://www.skyuser.co.uk/forum/sky-e...tml#post288998

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION