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    Adding a 2nd Email Account to Outlook 2007

    This is a discussion on Adding a 2nd Email Account to Outlook 2007 within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi I am trying to add my primary sky email address to Outlook 2007. I am successfully using my secondary ...

    1. #1
      redkop206's Avatar
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      Adding a 2nd Email Account to Outlook 2007

      Hi I am trying to add my primary sky email address to Outlook 2007. I am successfully using my secondary sky email address since joining sky broadband last Oct without any probs. On the primary address when I do a send/receive I get the message box informing me that login/password is incorrect. I have double/triple checked everything but can't seem to find the answer. I also tried adding my yahoo email account with same result. Any ideas anybody. Thanking e1 in advance


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    3. #2
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      Re: Adding a 2nd Email Account to Outlook 2007

      From this forum some years ago:

      Outlook WON'T work unless you've also set the sky/google mail to forward email to a client.....so if you haven't done that yet then do and it should work

      Might be helpful.

      I have Outlook 2007 working OK so it seems you have something somewhere set incorrectly.
      __________________

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      Re: Adding a 2nd Email Account to Outlook 2007

      Hi DMS
      Thanks for the tip but unfortunately not the answer. As long as POP is enabled forwarding is not critical. On the email account that does work forwarding is disabled. Once again thanks anyway.

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      Re: Adding a 2nd Email Account to Outlook 2007

      www.sky.com/unlock

      Close outlook first off. Then, go to the above link and unlock the captcha. Open up outlook again and attempt to send/receive. If it's still not working and you're adamant that your outlook settings are correct, and that you've also enabled pop in webmail on the primary user, then call up sky and have them sync the username on their 'google sync tool'.

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      Re: Adding a 2nd Email Account to Outlook 2007

      Hi User05
      Thanks. Finally successfull. Had to phone Sky as you suggested but got there in the end. Cheers

     

     

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