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    Sky Portal erratic ?

    This is a discussion on Sky Portal erratic ? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Is anyone else having problems with the Sky Portal at the moment ? My Sky email appears to be one ...

    1. #1
      AlexS's Avatar
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      Sky Portal erratic ?

      Is anyone else having problems with the Sky Portal at the moment ?
      My Sky email appears to be one of the few things working.
      Checking the status of almost everything results in a maintainence message.
      I must admit I don't use it often and have only logged in to check progress of Broadband upgrade from Everyday to Unlimited. ( which I think has failed )
      Thanks
      Alex


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    3. #2
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      Re: Sky Portal erratic ?

      The email problems and some work around's can be found here:

      http://www.skyuser.co.uk/forum/sky-e...ne-2010-a.html

      But yes the portal is very up and down, while I can get logged in all the time some of the stuff is not working with various error messages. It has been like this for two days now. I have changed from Broadband Everyday to Unlimited and while I have had the email to say everything has gone through Ok I still want to check for myself which I have been unable to do apart from early this morning.

    4. #3
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      Re: Sky Portal erratic ?

      I've just been on the phone to Sky and they said they're having technical issues with a number of things as well as the portal.
      It sounds like Sky's techies are in for a busy few days !

    5. #4
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      Re: Sky Portal erratic ?

      Yes I spoke to someone at Sky today and she said that are having a number of issues with email and the like. What is a tad annoying is their status page makes no mention of these problems:

      http://pulse.sky.com/

      There should be something on there really.

    6. #5
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      Re: Sky Portal erratic ?

      It was on there yesterday, so I would have assumed it was resolved if it is no longer on the status page? You still having the same issues trying to login to the webmail?

    7. #6
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      Re: Sky Portal erratic ?

      I never had any problems logging onto webmail but just can't get anywhere at the moment getting my upgrade to unlimited sorted.

     

     

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