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EMAIL down all day
This is a discussion on EMAIL down all day within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; in west of scotland , keeps directing me to google mail. pointless...
- 01-06-10, 04:54 PM #1
EMAIL down all day
in west of scotland , keeps directing me to google mail. pointless
Advertisement- 01-06-10, 05:03 PM #2
Re: EMAIL down all day
I can get logged into mine although the login page is different. I think something is a miss as half my stuff at Sky.com is not working, I can't see my tv package details or even my broadband stuff due to a 'temporary error'.
- 01-06-10, 05:08 PM #3
Re: EMAIL down all day
Sky Service Status - Home
Originally Posted by Sky's fault management page @ 12:51 today
- 02-06-10, 06:48 AM #4
Re: EMAIL down all day
still cant get in and the alternative google sign in route will not recognize my password
- 02-06-10, 08:41 AM #5
Re: EMAIL down all day
go to http://mail.tools.sky.com - works fine for me
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 02-06-10, 12:40 PM #6
- 02-06-10, 04:24 PM #7
Re: EMAIL down all day
Have been having this problem, but now cracked it!!
If you log in to "mySky" and change your password to something that's at least 8 characters long, then you'll be able to access your sky mail via the new google sign-in page.
Hope this helpsLast edited by rth21; 02-06-10 at 04:50 PM.
- 02-06-10, 07:13 PM #8
Re: EMAIL down all day
Thank you rth21 ! This worked for me!
Why though, after hours of trying to contact Sky, couldn't they tell me this?!! x
- 02-06-10, 08:44 PM #9
Re: EMAIL down all day
I can get logged in via my usual link:
https://mail.google.com/a/sky.com/mail/?ui=1
- 02-06-10, 08:52 PM #10
Re: EMAIL down all day
Tried new password advise which was accepted on Mysky but still no go on google access to e-mail. New password works ok on Mysky.
Any more advise on how to access e-mail? I notice that Mysky shows technical fault.
G3WYP