Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 14 of 14

    EMAIL down all day

    This is a discussion on EMAIL down all day within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Just call up sky and tell them to sync your username via g-mail sync tool. Takes 2 minutes and will ...

    1. #11
      User05's Avatar
      User05 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Dec 2008
      Posts
      3,030
      Thanks
      0
      Thanked 171 Times in 164 Posts

      Re: EMAIL down all day

      Just call up sky and tell them to sync your username via g-mail sync tool. Takes 2 minutes and will fix most peoples' issue as a workaround until the main issue is resolved by sky.


    2. Advertisement
    3. #12
      fruitbat22's Avatar
      fruitbat22 is offline Sky User Member
      Exchange: 01752
      Broadband ISP: Sky Mid/Everyday
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2010
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: EMAIL down all day

      Easier said than done User05 ! Do you have a 'magic' number that connects you to somebody at Sky who knows what they're talking about?!! If so, please share!!

      G3WYP - This is what I did to access my e-mail.

      1. Go to 'my sky' and log in
      2. Click on My Profile - then click on View My Sky Profile
      3. This takes you to Your Sky iD details - halfway down it gives the option to Reset password.
      4. Remember to click 'Save' at the bottom!

      Now, this is where things go a bit 'funny'!
      When I try to log in the normal way, it wont accept my details but if I just click on the E-mail envelope, it takes me to a new page which called Welcome to Sky.
      It has a green log in box on the left and this is where you can enter your Username (no need to add @sky.com) and new Password.
      When I first logged in this way, it also asked me to enter the characters shown, in the verify box but since that initial log in all I have to do is enter username and password and hey presto! All my e-mails!!

      Sorry this has been such a long reply but I spent 2 very frustrated days trying to sort it out and I just wanted to give you as much info as possible!

      Good luck!!! :-)

    4. #13
      JSW's Avatar
      JSW
      JSW is offline Sky User Member
      Exchange: 01782
      Broadband ISP: SKY WORLD
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      May 2010
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: EMAIL down all day

      Anyone tried this number yet ?

      What was the advice?

      Sky Email via web

      Sky webmail sign-in is working via a temporary sign-in page powered by Google. If your normal Sky webmail password does not work in the green box then please contact 08442 410515

      Is this a premium rate number ?

    5. #14
      dsldude's Avatar
      dsldude is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Sep 2007
      Posts
      295
      Thanks
      2
      Thanked 1 Time in 1 Post

      Re: EMAIL down all day

      Thats the main sky broadband helpline.

      User05 pretty much said what needs doing when
      you call them, shouldnt be many if any that dont know what
      needs doing when you call in, it has been ongoing for a while now
      with constant back to back email calls into the centres.

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION