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EMAIL down all day
This is a discussion on EMAIL down all day within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Just call up sky and tell them to sync your username via g-mail sync tool. Takes 2 minutes and will ...
- 02-06-10, 09:57 PM #11
Re: EMAIL down all day
Just call up sky and tell them to sync your username via g-mail sync tool. Takes 2 minutes and will fix most peoples' issue as a workaround until the main issue is resolved by sky.
Advertisement- 02-06-10, 10:49 PM #12
Re: EMAIL down all day
Easier said than done User05 ! Do you have a 'magic' number that connects you to somebody at Sky who knows what they're talking about?!! If so, please share!!
G3WYP - This is what I did to access my e-mail.
1. Go to 'my sky' and log in
2. Click on My Profile - then click on View My Sky Profile
3. This takes you to Your Sky iD details - halfway down it gives the option to Reset password.
4. Remember to click 'Save' at the bottom!
Now, this is where things go a bit 'funny'!
When I try to log in the normal way, it wont accept my details but if I just click on the E-mail envelope, it takes me to a new page which called Welcome to Sky.
It has a green log in box on the left and this is where you can enter your Username (no need to add @sky.com) and new Password.
When I first logged in this way, it also asked me to enter the characters shown, in the verify box but since that initial log in all I have to do is enter username and password and hey presto! All my e-mails!!
Sorry this has been such a long reply but I spent 2 very frustrated days trying to sort it out and I just wanted to give you as much info as possible!
Good luck!!! :-)
- 02-06-10, 11:33 PM #13
Re: EMAIL down all day
Anyone tried this number yet ?
What was the advice?
Sky Email via web
Sky webmail sign-in is working via a temporary sign-in page powered by Google. If your normal Sky webmail password does not work in the green box then please contact 08442 410515
Is this a premium rate number ?
- 03-06-10, 12:26 AM #14